Frequently asked questions

Are your coffee bags recyclable or compostable?
Are your packing materials recyclable?
Can I dispose of my coffee bags in the green bin in Calgary?
Opening Hours:
Can I contact you?
Coffee storage / Recommended use by date
Customer Service Guidelines
Order Processing & Delivery
How long will it take you to fulfill my order?
How long will you take to respond to my email?
What brew ratio do you recommend for your coffees?
When do you roast your coffees?


Which grind should I buy?
My favourite coffee is gone, what else should I buy?
Help! I made a mistake on my order
My order has arrived and something is wrong
Can I order a gift card?

Delivery asked questions

Where is my delivery?
When will my coffee be delivered?
Can I collect my coffee in person?
Do you offer free delivery?